Frequently Asked Questions

Have a question about servicing your car with us? Here's what we get asked most.

  • es — Paulo's Automotive is a Repco Authorised Car Service Centre based in Shepparton.

  • Yes, we're a VACC-accredited workshop, which means we meet the industry's recognised standards for automotive repair and service.

  • We've been servicing cars in Shepparton and the Goulburn Valley since 2002.

  • Most of our customers come from Shepparton, Mooroopna and Kialla, with plenty more driving in from right across the Goulburn Valley.

  • Logbook servicing, brake repair, diagnostics, transmission servicing, wheel bearing repair, and roadworthy certificates.

  • Yes, our logbook servicing follows manufacturer specifications, so your new car warranty stays intact.

  • Yes, we offer diagnostic services to identify the cause of dashboard warning lights, noises, or performance issues.

  • We arrange roadworthy certificates through a licensed third-party assessor, and we carry out any repairs needed to get your car through, all in one visit, so you don't need to run around to different places.

  • We recommend booking in advance. You can call us, request a booking online, or drop in to arrange a time.

  • We service all makes and models, including small cars, family SUVs, utes, 4WDs, and light commercial vehicles. Whether it’s a logbook service on a new car or a repair for an older vehicle, our qualified Shepparton mechanics can help.

  • We recommend a car service every 10,000 km or 6 months. Regular servicing helps prevent costly repairs and keeps your vehicle safe.

  • Yes. Our Shepparton mechanics are trained and equipped to service and repair European vehicles such as Renault, BMW, Audi, Volkswagen, and Mercedes, alongside Japanese, Korean, and Australian brands.

  • We’re a local, family-owned mechanic in Shepparton with the backing of Repco Authorised Service and VACC membership. That means:

    • Nationwide warranty protection

    • Trusted, honest advice

    • Preventative maintenance focus

    • Friendly local service

    Many of our customers return because they trust us to keep their vehicles safe, reliable, and affordable to run.