The quick answer
Will servicing outside the dealership void my new-car warranty?
No. Under Australian Consumer Law you can choose who services your new car. As long as the service follows your manufacturer's logbook schedule, your warranty stays valid.
- Repco Authorised Service centre in Shepparton
- Nationwide warranty, honoured at 500+ centres
- We call you before doing any extra work
You know the feeling. Your capped price servicing has run out, the dealer quote lands, and you wonder what you're actually paying for. Your car goes in, gets the items on the list ticked off, and comes back. Nobody asks how you drive it or where.
If that sounds like you, keep reading. There's a better way to look after the vehicle you rely on.
Will servicing outside the dealership void my new car warranty?
No. The ACCC has confirmed that under Australian Consumer Law, you can choose who services your new car, and your warranty rights stay protected. Dealerships don't have a monopoly on log book servicing.
As a Repco Authorised Service centre, Paulo's Automotive is fully qualified to service your new car during the warranty period. We follow your manufacturer's log book schedule, use quality parts and lubricants, and stamp your log book.
So you get the peace of mind you had at the dealer, without being locked in. Plus:
Nationwide Warranty. Our work is backed by the Repco Authorised Service Nationwide Warranty: parts and labour, 12 months or 20,000 km, whichever comes first.
Covered wherever you drive. It's honoured at more than 500 Repco Authorised Service centres across Australia, so your work ute is covered whether it's in Shepparton, Echuca or Albury.
Up-to-date technicians. Our mechanics train through Repco's Auto-Tech program, so they stay current on new models, service bulletins and diagnostics for all makes.
Why choose a local Shepparton mechanic over the dealership?
Because at Paulo's, you're not a job number. We get to know you and your vehicle.
We learn how you use it: the roads you drive, the loads you carry, the hours your work vehicle does each week. That means advice that fits your vehicle, not a generic checklist. We explain everything in plain language, and we always call you before doing any extra work. No surprises on the invoice.
Our 65-point safety check catches the dirty filters dealer services miss
Why do dealership services miss dirty filters? Because most only replace what the schedule says is due at that kilometre mark. If a filter isn't on the list, it usually stays in, no matter how clogged it is.
That's a problem around Shepparton and the Goulburn Valley. If you drive on gravel roads, farm tracks, orchard rows or dusty job sites, your filters fill up far faster than the schedule expects.
Here's what that means for you:
You breathe dirty air. A clogged cabin filter stops trapping dust and pollen, so it ends up in the air you and your family or crew breathe every day.
Your engine works harder. A blocked air filter starves the engine of clean air. It strains to deliver the same power, and you feel it when you're loaded up or overtaking.
Small wear adds up. An engine that can't breathe properly wears harder over time, and that's when the big repair bills start.
Our 65-point safety check looks at your whole vehicle, not just the schedule. If your filters are dirty, we tell you and show you. You drive away breathing clean air, with an engine that runs the way it should.
Business vehicle and fleet servicing in Shepparton
If your business runs on its vehicles, a breakdown isn't just a repair bill. It's a missed job, a late delivery and a crew standing around waiting.
That's why we're all about preventative maintenance. We catch small things early, like a clogged filter or a worn belt, so they never become the expensive repair that takes your ute off the road for a week.
The result: fewer breakdowns, less downtime, and lower running costs over the life of every vehicle in your fleet. And you can get back to running your business.
Is this you?
Your capped price servicing has ended, or is about to.
You drive on dirt or gravel roads, even sometimes.
Your vehicle is part of how you earn a living.
You want your warranty kept, without being locked into the dealer.
You'd rather deal with people who know your name and your car.
Paulo's Automotive, Shepparton
Need a service or repair? We'll look after it.
Locally owned since 2002, Repco Authorised and across the road from Lincraft. Book online or call our local team.
If you nodded at any of these, booking in with Paulo's is a no-brainer. You'll breathe cleaner air, your engine won't be straining, and you'll know your vehicle is ready for whatever the week throws at it.
Book your next service with Paulo's Automotive, Shepparton. Call 5821 1066 or visit us at 4 Campbell Street, Shepparton.
Frequently asked questions
Can I get my new car serviced by a mechanic in Shepparton instead of the dealer? Yes. Under Australian Consumer Law, you can choose who services your new car. Paulo's Automotive is a Repco Authorised Service centre qualified to do log book servicing during your warranty period.
What happens when capped price servicing ends? You can take your vehicle to any qualified mechanic. Many owners find an independent service centre gives more personal service and a more thorough check than the dealership.
Do you service business vehicles and fleets? Yes. Business vehicles, utes, vans and fleets are our main focus, but we service all makes and models.
What's included in your service? Every service includes our 65-point safety check, which covers your whole vehicle, including air and cabin filters that dealer schedules often skip.
Is your work guaranteed? Yes. Our work is covered by the Repco Authorised Service Nationwide Warranty for 12 months or 20,000 km, whichever comes first, at more than 500 centres across Australia.
